RESERVATIONS

There are two types of transport: regular and occasional.

For an occasional transport, the reservation must be made at the latest before noon (12 PM) the day before the transport.

For a regular transport, the reservation must be made at the latest five (5) days before the transports begin.

For trips taken on Saturday, Sunday or Monday, you must make your reservation before noon (12 PM) the Friday before the transport.

For legal holidays, we ask that you make your reservation at the latest before noon (12 PM) on the last working day.

For any transport reservations, you must give the following information:
• Last and first name of user;
• Date of transport;
• Frequency, if applicable;
• Exact destination address
(street number and name);
• Starting and ending time of the activity.
For all your transports, you must be ready ten (10) minutes ahead of time.
Unfortunately, there are sometimes unforeseeable situations that may delay your transport or make it arrive early or late.